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Why did my pattern get a grey x on it?

Here are some explanations on which charts work and which don't and why.

The chart shows up double in the verify view

When opening the verify view the chart is twice as big as it should be and if the DMC numbers are added you can see the chart picture twice. (Or three times)

Problems updating/How to update

How do I update? You can either update manually or turn on automatic updates. Regardless, DO NOT uninstall and reinstall...

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